Frequently asked questions

Everything you need to know before getting started

We answer the most common questions about latency, integration, security and deployment.

Low-latency standards designed to ensure a fluid, natural conversation with no perceptible interruptions.

We primarily focus on Latin America, although our SIP infrastructure allows us to deploy agents in any region based on client needs.

Massive scalability; we handle unlimited concurrency to serve demand peaks without degrading service quality.

Through an agnostic architecture via SIP protocol and over 40 native integrations with the leading CRMs and ERPs on the market.

Enterprise security with encrypted SIP connection, compliance with ethical governance and privacy certifications (ISO/SOC2).

Thanks to our Plug-and-Play architecture, initial operational deployment takes between 1 and 7 days, depending on the level of integration required.

Full support in any language with the ability to adapt to local dialects for greater closeness.

Zonora AI enables intelligent routing to human agents for cases that require strategic resolution or complex emotional intervention.

Have more questions? Write us at contacto@zonora.ai